F

• 1. Where can I download the free version?
• 2. How to register?
• 3. When you can't install this program, how do to it?
• 4. When you can't load word/excel/powerpoint files, how to do it?
• 5. When the icon can't display on the interface, how to do it?
• 6. When the conversion button doesn't work, how to do it?
• 7. Why is there a watermark www.oxpdf.com across my pdf document created?
• 8. How to update to the newest version?

Q

• 1. Where can I download the free version?

  Please go to the index page, and find the corresponding product, and click the "Download" button to finish the progress.



• 2. How to register?

  PDF Creator Series: Click "Help" button and then choose "Register". On the popped window, click "Buy" button to purchase registration code of software.

  PDF Converter Series : Run the program and click the middle button between minimize and close on the top of the program, and select "Registration", enter Licensed e-mail and Registration code, click "Register" to finish registration.

• 3. Why can I not install this software?

  Uninstall this program and restart your computer, Please check your computer configuration, and download the latest program version from our site.

• 4. When you can not load word/excel/powerpoint files, how can I do it?

  First to make sure that you have installed Microsoft Office to your computer. If installed, click "Start" > "Printer and Faxes" to check "OX PDF Creator" virtual printer is Ready or Off, if it is "Off", uninstall this program and restart computer, download the latest program version from our site.

• 5. When the icon can't display on the interface, how to do it?

  Uninstall this program and restart your computer, download the latest program version from our site and install it again. If it doesn't work, please email your computer configuration to us, we will solve it as soon as possible.

• 6. When the conversion button doesn't work, how to do it?

  Click "Start" > "Printer and Faxes" to check "OX PDF Creator" virtual printer is Ready or Off, if it is "Off", uninstall this program and restart computer, download the latest program version from our site.

• 7. Why is there a watermark www.oxpdf.com across my pdf document created?

  After registration, click "Options" button to Stampstring part, directly delete the characters in the box, or enter what watermark you want, the font button can help you change font color, size, style.

• 8. How to update to the newest version?

  When the new version comes out, we will email to tell you.